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Cancel Ticket Coupon Check-in Status

A common example is trying to modify flight details like seat or meal preferences via a third party, like a partner airline's website, or a corporate travel portal, which can sometimes show requests but not make them. You can sometimes contact the operating airline directly to make those changes for you.

At other times, even the reservations team at the operating carrier can't. I encountered this some years back on Lufthansa, booked through pre-merger United, when a flight was listed as under airport control even though it was weeks before departure. Airport Control — Indicates the Marketing or Operating Carrier has secured the electronic ticket flight coupon s prior to the scheduled departure.

An air ticket can be honoured by a different airline who issued it. That is the key reason for standardisation. It is also why the notion of control is important. With a paper ticket, the operating carrier simply detached the relevant flight coupons from the ticket at check in time and took the passenger coupon from you when you boarded the plane.

That was their proof to the issuing carrier that they had rendered transportation under the ticket. Your possession of a flight coupon was proof that you had paid for transportation and not used it yet. The electronic equivalent to physical possession of paper flight coupons is the idea of "control". Control establishes possession of the Electronic Ticket flight coupons.

Transfer of control of a flight coupon by the Validating Carrier shall constitute endorsement of that coupon under the provisions of Resolution Once the coupon falls under airport control, the operating carrier may check the passenger into the flight changing the coupon status to C , redeem the value of the coupon changing the coupon status to L, "lifted" when the passenger scans his boarding pass to board the plane, or refund the coupon back to the original form of payment. If you changed your mind about travelling on a fully refundable fare, it can change the coupon status back to O "open for use".

Later, the operating carrier returns control of the coupon, together with the appropriate status update, back to the issuing carrier. Not unusual for different booking channels to cause tickets to be issued in different ways.

Reservations & eTicket Support

The operating carrier can always take ownership of a valid flight coupon at check in time, but it may be inhibited from doing so in advance. In your case speculating you may have fallen down a gap where the departure airport did not take control of the agency-issued coupon but the issuing agent was happy to allow the operating carrier to revalidate the coupon into a higher booking class. While trimming the flight from space control Revenue Management Team , they block all access while issuing the manifesto the that particular flight.

So, that time travel agent or traveller cant do any check in due to flight goes on airport control. By clicking "Post Your Answer", you acknowledge that you have read our updated terms of service , privacy policy and cookie policy , and that your continued use of the website is subject to these policies. Home Questions Tags Users Unanswered. David K David K 1 11 This "Airport Control" is an internal thing of the airline, and means that the agent on the phone cannot make modifications, however the agents at the airport can.

Tickets (e-Tickets/electronic tickets)

They just have been given differen access rights by the airline. Note that if he booked his flight using a travel agent but you did not, this situation is not surprising as all changes to the ticket normally have to be done through the agency. As far as I know, this changes after check-in for most all? DCTLib I thought this might be a generic thing, since googling showed people asking the same question about other airlines like United. We both checked-in already, albeit not at the airport.

Actually, I booked mine through a government travel agency and he did not, so that is the opposite of what you would expect. DavidK Assuming Federal government, a normal GSA contract ticket is equivalent to a full-fare unrestricted ticket, except no first-class upgrades or premium seats. This is why the airline gives you all privileges. You are also the last person to be denied boarding.

During the booking process, you will be required to insert the basic contact information of a relative or friend, for our use in case of an emergency only. This information will not be used in case of flight changes or cancellations or for marketing purposes. This depends on the availability of seats in the same class of service, otherwise the ticket will need to be upgraded to the next available fare.

A ticket transfer fee will also apply. A consent form needs to be fully filled and signed by the original ticket holder. The change will not be affected if the form and identification copy for the original ticket holder is not received.


Lost or misplaced tickets: We will still have your details, and your dashboard will give you an overview of your next flight. Simply login to your MyKM account to view the flight details and then present your passport at check-in. If your ticket was a traditional paper ticket issued directly by Air Malta, you should call our reservations team or visit your nearest sales office and we will replace your ticket against a charge. If your ticket was issued by a travel agent and not directly by our airline, you first need to contact your agent to obtain the relevant documentation.

Cancel Ticket Coupon Check-in Status

We will only be able to issue a replacement ticket when all relevant details are provided. Booking for infants and children: On all travel classes, when booking for a child or infant you are eligible for a discounted price. Children refers to those passengers between the ages of 2 and 12 years. At this stage, reservations for such cases may be made with our reservations team , Air Malta sales offices or your travel agent.

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If you want to visit one of our destinations but are not yet sure of a return date, an open return ticket is the answer. At the moment these can only be purchased by calling our International Call Centre or visiting one of our sales offices. Due to technical difficulties currently being experienced by a 3rd party banking facility, Air Malta is unable to fulfill a number of online transactions for flights departing from Malta and Switzerland. More than just an airline Help?